Tag Archives: Annoyance

Malleable Inflexibility

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There’s been something going on over the last two, three weeks that has had a major effect on my mood. As a contractor I’m used to having to adapt to different systems, work environments, people, politics, flexable work spaces etc. Most of the time when I start on a new assignment it takes a couple of weeks to get to know people, the system, and everything else I have to work with. It takes time to adjust. So far I’ve been on an assignment by myself mostly, meaning that the contracting company (let’s call it company A) that I work for outsources me as a skilled individual to one of their clients (company B) for a certain period of time. Most of the time I’ll join a team of people but in other cases I have also worked just by myself.

I’ve been doing this for nearly six years now and never ran into problems as I was easily adjusting to new situations and people of company B. At times direct colleagues (from company A) would work for other departments of company B, but I wouldn’t have to work with them. Until about three years ago when I was asked to become part of a scrum team by company A which was placed at one of the ministries. It was the first time I was part of a team of direct colleagues, about 14 of them, divided into two teams. I was the only designer that was hired, so I had to design for both teams. This assignment lasted for a year and half before it all went pear-shaped because of the behaviour of certain team members.

I won’t go into details but let’s say my strong work ethic was way different from theirs and particularly from the scrum master. If there is any chance I would have to work with him again in the future I will refuse it, my manager knows my reasons and agrees with me. There was a clash in the end because apparently I was not allowed to vent my opinion about situations where this scrum master would abuse certain privileges given by the client, which he did almost daily. Because I had said something about it, I was no longer his ‘friend’, I was now his foe, thus he turned the teams of ‘young, malleable, first-time-job graduates’ against me. Who -of course- would follow him like sheep. Talking about professionalism ;)

I was happy to leave this toxic environment. Four months into another government assignment I’m running into something similar. I’m currently dealing with a naysayers scrum team (different client, different scrum team but people from my contracting company) showing similar traits. So far it’s manageable but the main issue is, that another direct colleague from company A has been hired at the current place as an engineer. The product owner that I worked for has left since a couple of weeks and has not been replaced yet. So this colleague is now also temporary product owner and ever since he is feeling his ‘power’ it’s gotten to his head in a negative way, displaying an extremely dominant ‘attitude.

He keeps trying to undermine my position within the department, while I don’t need to answer to him but to another co-worker. And recently he’s been trying to undermine her position as well, telling me that I don’t need her approval on my designs, that he can do that as well. Which is absolutely not true. What he doesn’t understand is that she has certain knowledge and responsibilites that are related to her job and the reason why she is hired. He is basically saying that he has the same professional skills as she does. It would be like me saying that I could easily replace him as an engineer, which I can not because I didn’t study engineering *duh*. He can’t seem to get it through his thick skull tho.

I have no clue what it is that is causing people to act like this. My attitude is and has always been one of trying to solve issues and make sure a client is contented with my designs and solutions. Trying to undermine my position in this as a co-worker is not going to make things easier as I’m not willing to just give up and bow down. I’m not the one causing the friction and you will definitely meet the Capricorn side of me. There’s more but I think it will be best to focus on how to deal with it without getting angry about it. I’m sure there will be a ‘to be continued’… hopefully in a more positive way. If not I might have to draw my conclusion and find another assignment. ‘Solo’ this time…

Two Birds One Stone

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I need to vent and I need to write a new post… I’m having one of those days where you feel like you haven’t done anything all day, didn’t accomplish anything and basically ended up doing everything you’d never planned for. I’ve been on the phone on and off with the hospital, with work, with the IT helpdesk, with the doctor’s assistant. I’ve been trying to solve an issue for two days in a row now and I’m becoming more and more impatient the longer it takes to solve the problem.

I’ve spent most of last week on filling in and sending out expenses claims for public transport and a dinner voucher which I’d received a couple of months ago. It takes at least half a day to sort this out as I have to do this separately for bus and train. It’s extremely time-consuming, not just sorting them but also having to fill in the forms. On top of that I had to take a compliancy test which took forever because I had to watch lots of informational movies and answer about 20+ questions.

I succeeded in the end but it took time… *again*. All of this had to be done before the 15th of this month. I realise it’s still early but I was already taking other things into consideration and in hindsight I’m glad I did. There’s also this evaluation that I need to write, a report about objectives and how and/or if you’ve achieved those. This is done through a web application that you had to fill out at the beginning of this year, back then you needed to set your goals for this year.

At the time I could easily access that tool but ever since I’ve tried to log in again I’m getting errors. Yesterday I had planned for writing this evaluation because I had finished all the chores and tasks that were on my to-do-list ahead of time in case something would go wrong. I didn’t want to find myself having to rush or being all stressed out for not planning this in time. I did… but of course, Murphy -once again- is sitting right next to me keeping me company for the last two days.

As I can’t access that tool, I can’t write the report, so the deadline of the 15th is getting closer each day. You might think ‘why doesn’t she call a helpdesk’… well I did. Our helpdesk is based on foreign grounds and most of the time incompetent, they put your ticket in the system, promise to call you back but never do. Let alone the moment they hear you mention the words ‘Apple Mac’, they instantly refuse help as they are not hired to give support for anything other than company laptops.

I’m a designer, I need my Mac as the company laptops don’t suffice, so I bought my own MacBook Air a while ago particularly for work. I got VPN access, I can access and use the mailserver through my mail client. But I don’t get support because I’m not mainstream thus an exception to the company rules. So far I’ve always managed to solve any (network related) problem even the VPN settings which were a pain to obtain and sort out. It took a while but I got the job done.

Each new policy becomes another drain as I have to deal with a multitude of intranet websites, logins and tools to work with. Ever since the company merged their systems with the global systems, it has been total chaos. I’ve managed to find workarounds or solved issues, just not today… nor yesterday. I’m anxiously waiting for thé phone call whilst day two is slowly ticking away. Pretty sure the problem will be solved next week, one day before the deadline, wanna bet?

Meantime I’m wondering, why am I getting so impatient… At least I’ve finished another post which was scheduled last week ;)